1. Soha travel v\u00e0 tri\u1ebft l\u00fd L\u00e0m d\u1ecbch v\u1ee5 kh\u00f4ng bao gi\u1edd Say No<\/strong><\/h2>\nSoha Travel – M\u1ed9t c\u00f4ng ty con c\u1ee7a chu\u1ed7i t\u1eadp \u0111o\u00e0n \u0111\u01b0\u1ee3c m\u1ec7nh danh l\u00e0 Vua Xu\u1ea5t Kh\u1ea9u<\/em> tr\u00e1i c\u00e2y t\u1ea1i Vi\u1ec7t Nam VINA T&T. V\u1edbi ph\u01b0\u01a1ng ch\u00e2m \u201cTri\u1ec7u ni\u1ec1m vui, v\u1ea1n n\u1ebbo \u0111\u01b0\u1eddng\u201d mong mu\u1ed1n \u0111em l\u1ea1i nh\u1eefng tr\u1ea3i nghi\u1ec7m \u0111\u00fang ngh\u0129a Du l\u1ecbch tho\u1ea3i m\u00e1i, h\u00e2n hoan cho c\u00e1 nh\u00e2n t\u1ed5 ch\u1ee9c, \u0111\u1ec3 c\u00f3 nh\u1eefng kho\u1ea3nh kh\u1eafc \u0111\u1ecdng l\u1ea1i \u00fd ngh\u0129a trong m\u1ed7i ng\u01b0\u1eddi tham gia, c\u00f4ng ty \u0111\u00e3 t\u1ed5 ch\u1ee9c r\u1ea5t nhi\u1ec1u Tour cho c\u00e1c c\u00f4ng ty, t\u1eadp \u0111o\u00e0n l\u1edbn.<\/p>\n![\"\"](\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/04\/Hinh-anh-casestudy-38-1024x576.png\")
Ch\u1ecb Th\u1ea3o ph\u00f3 t\u1ed5ng gi\u00e1m \u0111\u1ed1c c\u1ee7a Soha Travel \u0111\u00e3 chia s\u1ebb v\u1ec1 tri\u1ebft l\u00fd l\u00e0m d\u1ecbch v\u1ee5 t\u1ea1i Soha: V\u00ec Soha l\u00e0 m\u1ed9t c\u00f4ng ty du l\u1ecbch \u0111i sau r\u1ea5t nhi\u1ec1u c\u00f4ng ty v\u1ec1 du l\u1ecbch kh\u00e1c, nh\u01b0ng m\u00ecnh c\u00f3 m\u1ed9t l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u1eb7c bi\u1ec7t \u0111\u00f3 l\u00e0: Lu\u00f4n t\u1eadn t\u1ee5y v\u1edbi kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 b\u1eb1ng c\u00e1c con s\u1ed1 chi ph\u00ed h\u1ee3p l\u00fd, t\u00e2m huy\u1ebft x\u00e2y d\u1ef1ng \u00fd t\u01b0\u1edfng thi\u1ebft k\u1ebf tour mang t\u00ednh c\u00e1 nh\u00e2n h\u00f3a cao nh\u1ea5t cho t\u1eebng kh\u00e1ch h\u00e0ng v\u00e0 lu\u00f4n s\u1eb5n s\u00e0ng say Yes, Kh\u00e1ch h\u00e0ng l\u00e0 th\u01b0\u1ee3ng \u0111\u1ebf – h\u00e3y quan t\u00e2m t\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u1ea3 con tim ch\u00e2n th\u00e0nh v\u00ec du l\u1ecbch v\u1edbi Soha kh\u00f4ng ch\u1ec9 l\u00e0 s\u1ef1 tr\u1ea3i nghi\u1ec7m \u0111\u01a1n thu\u1ea7n, n\u00f3 l\u00e0 nh\u1eefng kho\u1ea3nh kh\u1eb3ng \u0111\u1ecdng l\u1ea1i s\u00e2u s\u1eafc trong l\u00f2ng m\u1ed7i kh\u00e1ch h\u00e0ng khi nh\u1eafc t\u1edbi \u0111\u1ecba \u0111i\u1ec3m \u0111\u00f3. H\u00e3y t\u00f4n tr\u1ecdng th\u1eddi gian c\u1ee7a h\u1ecd v\u00e0 gi\u00fap s\u1ee9c bi\u1ebfn nh\u1eefng k\u1ef3 v\u1ecdng du l\u1ecbch c\u1ee7a h\u1ecd tr\u1edf n\u00ean th\u00fa v\u1ecb ch\u01b0a t\u1eebng th\u1ea5y, \u0111\u00f3 m\u1edbi ch\u00ednh l\u00e0 ch\u00fang ta – M\u1ed9t Soha travel kh\u00f4ng bao gi\u1edd say No.<\/p>\n
2. Khi m\u1ee5c ti\u00eau tham v\u1ecdng ch\u1ea1m tr\u00e1n hi\u1ec7n th\u1ef1c l\u1ea1nh l\u00f9ng<\/strong><\/h2>\nTuy nhi\u00ean, sau d\u1ecbch, t\u00ecnh h\u00ecnh du l\u1ecbch \u0111\u00e3 thay \u0111\u1ed5i r\u1ea5t nhi\u1ec1u, \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty ho\u1ea1t \u0111\u1ed9ng \u0111\u1ea1t ch\u1ec9 ti\u00eau, \u1ed5n \u0111\u1ecbnh l\u00e0 r\u1ea5t kh\u00f3, nhi\u1ec1u \u00e1p l\u1ef1c, \u0111\u1ed9i ng\u0169 th\u01b0\u1eddng xuy\u00ean r\u01a1i v\u00e0o b\u1ebf t\u1eafc, kh\u00f4ng hi\u1ec3u \u0111\u01b0\u1ee3c \u00fd c\u1ee7a s\u1ebfp. Nh\u01b0 chia s\u1ebb c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean Soha v\u1edbi Simplamo, Soha \u0111ang c\u00f3 qu\u00e1 nhi\u1ec1u v\u1ea5n \u0111\u1ec1 c\u1ea7n ph\u1ea3i gi\u1ea3i quy\u1ebft, s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 trong kinh doanh m\u1edbi l\u1ed9 ra v\u00f4 v\u00e0n \u0111i\u1ec3m y\u1ebfu trong qu\u1ea3n tr\u1ecb n\u1ed9i b\u1ed9, ph\u1ee9c t\u1ea1p \u0111\u1ebfn n\u1ed7i r\u1ea5t d\u1ec5 m\u1ea5t ki\u1ec3m so\u00e1t cho ban l\u00e3nh \u0111\u1ea1o v\u00e0 c\u1ea3 nh\u1eefng nh\u00e2n vi\u00ean \u0111ang l\u00e0m vi\u1ec7c. \u0110i\u1ec1u h\u1ecd c\u1ea7n nh\u1ea5t l\u00fac n\u00e0y l\u00e0 m\u1ed9t ng\u00f4n ng\u1eef chung<\/strong> \u0111\u1ec3 giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c, ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 tr\u00e1nh b\u1ecb t\u00ecnh tr\u1ea1ng \u00f4ng n\u00f3i g\u00e0 b\u00e0 n\u00f3i v\u1ecbt n\u1eefa, kh\u00f4ng ai c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau m\u1ed9t m\u00ecnh v\u00ec c\u00f4ng ty kh\u00f4ng ph\u1ea3i nh\u00e0 kinh doanh \u0111\u01a1n \u0111\u1ed9c.<\/p>\nC\u1ee5 th\u1ec3 nh\u1eefng v\u1ea5n \u0111\u1ec1 Soha \u0111ang g\u1eb7p ph\u1ea3i khi \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty:<\/strong><\/p>\n\n- Vai tr\u00f2 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed7i th\u00e0nh vi\u00ean ch\u01b0a r\u00f5 r\u00e0ng, \u0111\u1ed9i ng\u0169 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/li>\n
- \u0110\u1ed1i v\u1edbi vi\u1ec7c th\u1ef1c thi k\u1ebf ho\u1ea1ch n\u0103m, m\u1ee5c ti\u00eau qu\u00fd s\u1ebfp ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o v\u00e0o th\u1eddi \u0111i\u1ec3m cu\u1ed1i th\u00e1ng t\u1eeb c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn. C\u00f3 qu\u00e1 nhi\u1ec1u d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1, kh\u00f4ng c\u00f3 s\u1ef1 t\u1eadp trung v\u00e0o nh\u1eefng ch\u1ec9 s\u1ed1 c\u1ea7n thi\u1ebft, c\u00e1c gi\u1ea3i ph\u00e1p c\u0169ng ch\u01b0a x\u00e1c \u0111\u00e1ng v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf doanh nghi\u1ec7p.<\/li>\n
- Nh\u00e2n vi\u00ean qu\u00ean nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ee5c ti\u00eau qu\u00fd. Kh\u00f4ng c\u00f3 ph\u1ea7n m\u1ec1m gi\u00fap s\u1ebfp ph\u00e2n r\u00e3 m\u1ee5c ti\u00eau d\u1ec5 d\u00e0ng v\u00e0 gi\u00fap \u0111\u1ed9i ng\u0169 theo s\u00e1t m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/li>\n
- D\u00e0nh nhi\u1ec1u th\u1eddi gian cho cu\u1ed9c h\u1ecdp \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nh\u01b0ng g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c t\u00ecm ra ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u1ee5 th\u1ec3 v\u00e0 theo d\u00f5i h\u00e0nh \u0111\u1ed9ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/li>\n
- Ch\u01b0a c\u00f3 ph\u1ea7n m\u1ec1m \u0111\u1ee7 \u0111\u01a1n gi\u1ea3n v\u00e0 t\u1eadp trung \u0111\u1ec3 s\u1ebfp k\u1ecbp th\u1eddi theo d\u00f5i t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u00e1c ph\u00f2ng ban, ti\u1ebfn \u0111\u1ed9 th\u1ef1c thi m\u1ee5c ti\u00eau.<\/li>\n<\/ul>\n
![\"Shohatravel](\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/04\/Hinh-anh-casestudy-40-1024x576.png\")
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Ch\u1ecb Th\u1ea3o ph\u00f3 t\u1ed5ng gi\u00e1m \u0111\u1ed1c c\u1ee7a Soha Travel \u0111\u00e3 chia s\u1ebb v\u1ec1 tri\u1ebft l\u00fd l\u00e0m d\u1ecbch v\u1ee5 t\u1ea1i Soha: V\u00ec Soha l\u00e0 m\u1ed9t c\u00f4ng ty du l\u1ecbch \u0111i sau r\u1ea5t nhi\u1ec1u c\u00f4ng ty v\u1ec1 du l\u1ecbch kh\u00e1c, nh\u01b0ng m\u00ecnh c\u00f3 m\u1ed9t l\u1ee3i th\u1ebf c\u1ea1nh tranh \u0111\u1eb7c bi\u1ec7t \u0111\u00f3 l\u00e0: Lu\u00f4n t\u1eadn t\u1ee5y v\u1edbi kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 b\u1eb1ng c\u00e1c con s\u1ed1 chi ph\u00ed h\u1ee3p l\u00fd, t\u00e2m huy\u1ebft x\u00e2y d\u1ef1ng \u00fd t\u01b0\u1edfng thi\u1ebft k\u1ebf tour mang t\u00ednh c\u00e1 nh\u00e2n h\u00f3a cao nh\u1ea5t cho t\u1eebng kh\u00e1ch h\u00e0ng v\u00e0 lu\u00f4n s\u1eb5n s\u00e0ng say Yes, Kh\u00e1ch h\u00e0ng l\u00e0 th\u01b0\u1ee3ng \u0111\u1ebf – h\u00e3y quan t\u00e2m t\u1edbi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u1ea3 con tim ch\u00e2n th\u00e0nh v\u00ec du l\u1ecbch v\u1edbi Soha kh\u00f4ng ch\u1ec9 l\u00e0 s\u1ef1 tr\u1ea3i nghi\u1ec7m \u0111\u01a1n thu\u1ea7n, n\u00f3 l\u00e0 nh\u1eefng kho\u1ea3nh kh\u1eb3ng \u0111\u1ecdng l\u1ea1i s\u00e2u s\u1eafc trong l\u00f2ng m\u1ed7i kh\u00e1ch h\u00e0ng khi nh\u1eafc t\u1edbi \u0111\u1ecba \u0111i\u1ec3m \u0111\u00f3. H\u00e3y t\u00f4n tr\u1ecdng th\u1eddi gian c\u1ee7a h\u1ecd v\u00e0 gi\u00fap s\u1ee9c bi\u1ebfn nh\u1eefng k\u1ef3 v\u1ecdng du l\u1ecbch c\u1ee7a h\u1ecd tr\u1edf n\u00ean th\u00fa v\u1ecb ch\u01b0a t\u1eebng th\u1ea5y, \u0111\u00f3 m\u1edbi ch\u00ednh l\u00e0 ch\u00fang ta – M\u1ed9t Soha travel kh\u00f4ng bao gi\u1edd say No.<\/p>\n
2. Khi m\u1ee5c ti\u00eau tham v\u1ecdng ch\u1ea1m tr\u00e1n hi\u1ec7n th\u1ef1c l\u1ea1nh l\u00f9ng<\/strong><\/h2>\nTuy nhi\u00ean, sau d\u1ecbch, t\u00ecnh h\u00ecnh du l\u1ecbch \u0111\u00e3 thay \u0111\u1ed5i r\u1ea5t nhi\u1ec1u, \u0111\u1ec3 \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty ho\u1ea1t \u0111\u1ed9ng \u0111\u1ea1t ch\u1ec9 ti\u00eau, \u1ed5n \u0111\u1ecbnh l\u00e0 r\u1ea5t kh\u00f3, nhi\u1ec1u \u00e1p l\u1ef1c, \u0111\u1ed9i ng\u0169 th\u01b0\u1eddng xuy\u00ean r\u01a1i v\u00e0o b\u1ebf t\u1eafc, kh\u00f4ng hi\u1ec3u \u0111\u01b0\u1ee3c \u00fd c\u1ee7a s\u1ebfp. Nh\u01b0 chia s\u1ebb c\u1ee7a c\u00e1c th\u00e0nh vi\u00ean Soha v\u1edbi Simplamo, Soha \u0111ang c\u00f3 qu\u00e1 nhi\u1ec1u v\u1ea5n \u0111\u1ec1 c\u1ea7n ph\u1ea3i gi\u1ea3i quy\u1ebft, s\u1ef1 k\u00e9m hi\u1ec7u qu\u1ea3 trong kinh doanh m\u1edbi l\u1ed9 ra v\u00f4 v\u00e0n \u0111i\u1ec3m y\u1ebfu trong qu\u1ea3n tr\u1ecb n\u1ed9i b\u1ed9, ph\u1ee9c t\u1ea1p \u0111\u1ebfn n\u1ed7i r\u1ea5t d\u1ec5 m\u1ea5t ki\u1ec3m so\u00e1t cho ban l\u00e3nh \u0111\u1ea1o v\u00e0 c\u1ea3 nh\u1eefng nh\u00e2n vi\u00ean \u0111ang l\u00e0m vi\u1ec7c. \u0110i\u1ec1u h\u1ecd c\u1ea7n nh\u1ea5t l\u00fac n\u00e0y l\u00e0 m\u1ed9t ng\u00f4n ng\u1eef chung<\/strong> \u0111\u1ec3 giao ti\u1ebfp trong c\u00f4ng vi\u1ec7c, ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 tr\u00e1nh b\u1ecb t\u00ecnh tr\u1ea1ng \u00f4ng n\u00f3i g\u00e0 b\u00e0 n\u00f3i v\u1ecbt n\u1eefa, kh\u00f4ng ai c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau m\u1ed9t m\u00ecnh v\u00ec c\u00f4ng ty kh\u00f4ng ph\u1ea3i nh\u00e0 kinh doanh \u0111\u01a1n \u0111\u1ed9c.<\/p>\nC\u1ee5 th\u1ec3 nh\u1eefng v\u1ea5n \u0111\u1ec1 Soha \u0111ang g\u1eb7p ph\u1ea3i khi \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty:<\/strong><\/p>\n\n- Vai tr\u00f2 tr\u00e1ch nhi\u1ec7m c\u1ee7a m\u1ed7i th\u00e0nh vi\u00ean ch\u01b0a r\u00f5 r\u00e0ng, \u0111\u1ed9i ng\u0169 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c ph\u1ed1i h\u1ee3p l\u00e0m vi\u1ec7c v\u00e0 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/li>\n
- \u0110\u1ed1i v\u1edbi vi\u1ec7c th\u1ef1c thi k\u1ebf ho\u1ea1ch n\u0103m, m\u1ee5c ti\u00eau qu\u00fd s\u1ebfp ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c b\u00e1o c\u00e1o v\u00e0o th\u1eddi \u0111i\u1ec3m cu\u1ed1i th\u00e1ng t\u1eeb c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn. C\u00f3 qu\u00e1 nhi\u1ec1u d\u1eef li\u1ec7u \u0111\u1ec3 \u0111\u00e1nh gi\u00e1, kh\u00f4ng c\u00f3 s\u1ef1 t\u1eadp trung v\u00e0o nh\u1eefng ch\u1ec9 s\u1ed1 c\u1ea7n thi\u1ebft, c\u00e1c gi\u1ea3i ph\u00e1p c\u0169ng ch\u01b0a x\u00e1c \u0111\u00e1ng v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf doanh nghi\u1ec7p.<\/li>\n
- Nh\u00e2n vi\u00ean qu\u00ean nhi\u1ec7m v\u1ee5 v\u00e0 m\u1ee5c ti\u00eau qu\u00fd. Kh\u00f4ng c\u00f3 ph\u1ea7n m\u1ec1m gi\u00fap s\u1ebfp ph\u00e2n r\u00e3 m\u1ee5c ti\u00eau d\u1ec5 d\u00e0ng v\u00e0 gi\u00fap \u0111\u1ed9i ng\u0169 theo s\u00e1t m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/li>\n
- D\u00e0nh nhi\u1ec1u th\u1eddi gian cho cu\u1ed9c h\u1ecdp \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 nh\u01b0ng g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c t\u00ecm ra ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m c\u1ee5 th\u1ec3 v\u00e0 theo d\u00f5i h\u00e0nh \u0111\u1ed9ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u00f3.<\/li>\n
- Ch\u01b0a c\u00f3 ph\u1ea7n m\u1ec1m \u0111\u1ee7 \u0111\u01a1n gi\u1ea3n v\u00e0 t\u1eadp trung \u0111\u1ec3 s\u1ebfp k\u1ecbp th\u1eddi theo d\u00f5i t\u00ecnh h\u00ecnh ho\u1ea1t \u0111\u1ed9ng c\u00e1c ph\u00f2ng ban, ti\u1ebfn \u0111\u1ed9 th\u1ef1c thi m\u1ee5c ti\u00eau.<\/li>\n<\/ul>\n
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C\u1ee5 th\u1ec3 nh\u1eefng v\u1ea5n \u0111\u1ec1 Soha \u0111ang g\u1eb7p ph\u1ea3i khi \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty:<\/strong><\/p>\n\n
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![\"Sohatravel](\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/04\/Hinh-anh-casestudy-41.png\")
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