{"id":18646,"date":"2023-09-28T16:17:49","date_gmt":"2023-09-28T09:17:49","guid":{"rendered":"https:\/\/simplamo.com\/?p=18646"},"modified":"2023-12-19T13:56:38","modified_gmt":"2023-12-19T06:56:38","slug":"cach-xay-dung-kpi-cho-doanh-nghiep-that-tinh-gon","status":"publish","type":"post","link":"https:\/\/simplamo.com\/vi\/cach-xay-dung-kpi-cho-doanh-nghiep-that-tinh-gon\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn x\u00e2y d\u1ef1ng KPI cho Doanh nghi\u1ec7p th\u1eadt tinh g\u1ecdn"},"content":{"rendered":"<div id=\"fws_69f3a050be14a\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<div class=\"wpb_wrapper\">\n\t\t<p><em>B\u00e0i vi\u1ebft n\u00e0y s\u1ebd th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p \u0111\u1ec3 ph\u00e1t huy t\u1ed1i \u0111a s\u1ee9c m\u1ea1nh c\u1ee7a KPI trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh doanh nghi\u1ec7p.<\/em> <em>X\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t h\u1ec7 th\u1ed1ng KPI khoa h\u1ecdc v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf doanh nghi\u1ec7p l\u00e0 c\u00e1ch hi\u1ec7u qu\u1ea3, \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u0103ng tr\u01b0\u1edfng v\u00e0 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng cao nh\u1ea5t.<\/em><\/p>\n<h2><strong>1. S\u01a1 b\u1ed9 v\u1ec1 ch\u1ec9 s\u1ed1 KPI cho doanh nghi\u1ec7p<\/strong><\/h2>\n<h3><strong>1.1. Gi\u1edbi thi\u1ec7u v\u1ec1 KPI<\/strong><\/h3>\n<p>KPI (Key Performance Indicator) &#8211; ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t ho\u1ea1t \u0111\u1ed9ng\/ qu\u00e1 tr\u00ecnh c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n, b\u1ed9 ph\u1eadn ph\u00f2ng ban ho\u1eb7c t\u1ed5 ch\u1ee9c th\u1ef1c hi\u1ec7n \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau. KPI \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra.<\/p>\n<p>M\u1ee5c \u0111\u00edch c\u1ee7a c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p l\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t \u0111\u1ec3 c\u1ea3i thi\u1ec7n t\u00ecnh h\u00ecnh kinh doanh. B\u1eb1ng c\u00e1ch d\u1ef1a tr\u00ean d\u1eef li\u1ec7u KPI v\u00e0 k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1, \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c kinh doanh \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u1ea3m b\u1ea3o doanh nghi\u1ec7p \u0111ang ti\u1ebfn g\u1ea7n \u0111\u1ebfn m\u1ee5c ti\u00eau kinh doanh.<\/p>\n<p>Doanh nghi\u1ec7p c\u00f3 th\u1ec3 kh\u00f4ng th\u1ec3 \u0111\u1ea1t ho\u00e0n h\u1ea3o ch\u00ednh x\u00e1c 100% KPI \u0111\u1eb7t ra, nh\u01b0ng ch\u1ec9 c\u1ea7n \u0111\u1ea1t t\u1eeb 80% tr\u1edf l\u00ean l\u00e0 doanh nghi\u1ec7p \u0111\u00e3 th\u00e0nh c\u00f4ng. KPI kh\u00f4ng ph\u1ea3i l\u00e0 t\u0129nh, ch\u00fang c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo th\u1eddi gian.<\/p>\n<p>Lu\u00f4n c\u1eadp nh\u1eadt v\u00e0 \u0111i\u1ec1u ch\u1ec9nh KPI theo th\u1eddi gian \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng ch\u00fang v\u1eabn ph\u1ea3n \u00e1nh \u0111\u00fang m\u1ee5c ti\u00eau v\u00e0 chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a doanh nghi\u1ec7p. Th\u1ef1c thi c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c v\u00e0 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 th\u00e0nh c\u00f4ng d\u00e0i h\u1ea1n.<\/p>\n<p><strong><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-18648 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon-1024x576.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon-1536x864.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-that-tinh-gon.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<h3><strong>1.2. Vai tr\u00f2 c\u1ee7a c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p<\/strong><\/h3>\n<ul>\n<li>\u0110\u1ecbnh h\u01b0\u1edbng v\u00e0 t\u1eadp trung ngu\u1ed3n l\u1ef1c.<\/li>\n<li>\u0110o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<li>Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<li>C\u1ea3i thi\u1ec7n hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<li>Ra quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c.<\/li>\n<li>Th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<\/ul>\n<h2><strong>2. L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p<\/strong><\/h2>\n<p>C\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p ph\u00f9 h\u1ee3p v\u00e0 hi\u1ec7u qu\u1ea3 s\u1ebd \u0111em \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch cho c\u1ea3 hi\u1ec7n t\u1ea1i v\u00e0 t\u01b0\u01a1ng lai, gi\u00fap t\u1ed5 ch\u1ee9c:<\/p>\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c r\u00f5 r\u00e0ng c\u00e1c m\u1ee5c ti\u00eau, \u0111\u1ecbnh h\u01b0\u1edbng.<\/li>\n<li>\u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t, hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/li>\n<li>Theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 ti\u1ebfn \u0111\u1ed9 th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau.<\/li>\n<li>\u0110\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 \u0111\u1ea1t \u0111\u01b0\u1ee3c b\u1eb1ng d\u1eef li\u1ec7u r\u00f5 r\u00e0ng.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n.<\/li>\n<li>\u0110\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh kinh doanh d\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u.<\/li>\n<li>C\u00f3 c\u01a1 s\u1edf \u0111\u1ec3 ra quy\u1ebft \u0111\u1ecbnh \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c.<\/li>\n<li>Th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<li>Ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c hi\u1ec7u qu\u1ea3 cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 m\u1ee5c ti\u00eau quan tr\u1ecdng.<\/li>\n<li>C\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t lao \u0111\u1ed9ng khi th\u00fac \u0111\u1ea9y nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c \u0111\u1ec3 \u0111\u1ea1t m\u1ee5c ti\u00eau.<\/li>\n<li>N\u00e2ng cao t\u00ednh c\u1ea1nh tranh khi so s\u00e1nh \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7.<\/li>\n<\/ul>\n<p><strong><img decoding=\"async\" class=\"alignnone wp-image-18649 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep-1024x576.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep-1536x864.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-ly-do-tinh-gon-cach-xay-dung-KPI-cho-doanh-nghiep.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<h2><strong>3. C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPI<\/strong><\/h2>\n<h3><strong>3.1. C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p<\/strong><\/h3>\n<p>X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t quan tr\u1ecdng (KPI) cho doanh nghi\u1ec7p l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 v\u00e0 theo d\u00f5i hi\u1ec7u su\u1ea5t kinh doanh c\u1ee7a m\u00ecnh. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc c\u01a1 b\u1ea3n v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p c\u1ee7a b\u1ea1n:<\/p>\n<p><strong>1. Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau \u0110\u1ecaNH H\u01af\u1edaNG<\/strong><\/p>\n<p>C\u00f4ng th\u1ee9c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau c\u01a1 b\u1ea3n: <strong>\u0110\u1ed9ng t\u1eeb + Danh t\u1eeb<\/strong> (\u0110\u1ed1i t\u01b0\u1ee3ng th\u1ef1c hi\u1ec7n)<\/p>\n<p><em>V\u00ed d\u1ee5: N\u00e2ng cao k\u1ef9 n\u0103ng giao ti\u1ebfp c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/em><\/p>\n<p>M\u1ee5c ti\u00eau c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn t\u0103ng tr\u01b0\u1edfng doanh s\u1ed1 b\u00e1n h\u00e0ng, c\u1ea3i thi\u1ec7n l\u1ee3i nhu\u1eadn, t\u0103ng kh\u00e1ch h\u00e0ng m\u1edbi, hay b\u1ea5t k\u1ef3 m\u1ee5c ti\u00eau kinh doanh c\u1ee5 th\u1ec3 n\u00e0o kh\u00e1c.<\/p>\n<p>M\u1ed9t s\u1ed1 ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp t\u1ed1t:<\/p>\n<ul>\n<li>C\u00f3 li\u00ean k\u1ebft v\u1edbi chi\u1ebfn l\u01b0\u1ee3c doanh nghi\u1ec7p.<\/li>\n<li>Th\u1ef1c s\u1ef1 quan tr\u1ecdng.<\/li>\n<li>Kh\u1ea3 thi v\u1ec1 m\u1eb7t \u0111o l\u01b0\u1eddng.<\/li>\n<\/ul>\n<p>M\u1ee5c ti\u00eau n\u00ean \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh, khoanh v\u00f9ng r\u00f5 r\u00e0ng v\u1ec1 c\u00f4ng vi\u1ec7c th\u1ef1c hi\u1ec7n d\u00e0nh cho \u0111\u1ed1i t\u01b0\u01a1ng c\u1ee5 th\u1ec3 n\u00e0o, m\u1ee5c ti\u00eau thi\u1ebft l\u1eadp \u0111\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c, ph\u00f9 h\u1ee3p v\u1edbi th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c c\u00f3 s\u1eb5n. N\u1ebfu kh\u00f4ng KPI x\u00e2y l\u00ean s\u1ebd kh\u00f4ng \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c do m\u1ee5c ti\u00eau d\u1ec1 ra qu\u00e1 chung chung, m\u01a1 h\u1ed3.<\/p>\n<p><strong>2. L\u1ef1a ch\u1ecdn KPI<\/strong><\/p>\n<p>T\u1eeb m\u1ee5c ti\u00eau kinh doanh \u0111\u00e3 thi\u1ebft l\u1eadp \u1edf b\u01b0\u1edbc 1, nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd l\u1ef1a ch\u1ecdn h\u1ec7 th\u1ed1ng KPI b\u1eb1ng c\u00e1ch k\u1ebft n\u1ed1i m\u1ee5c ti\u00eau v\u1edbi c\u00e1c ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t m\u00e0 doanh nghi\u1ec7p mu\u1ed1n \u0111o l\u01b0\u1eddng nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau kinh doanh.<\/p>\n<p>\u0110\u1ec3 l\u1ef1a ch\u1ecdn c\u00e1c ch\u1ec9 s\u1ed1 KPI n\u00e0y, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ti\u00eau ch\u00ed SMART (C\u1ee5 th\u1ec3, \u0110o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, Kh\u1ea3 thi, T\u00ednh li\u00ean quan v\u00e0 Th\u1eddi h\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau) \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 t\u1eebng ch\u1ec9 s\u1ed1.<\/p>\n<p><strong><img decoding=\"async\" class=\"alignnone wp-image-18650\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-kpi-cho-doanh-nghiep.jpg\" alt=\"\" width=\"1024\" height=\"594\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-kpi-cho-doanh-nghiep.jpg 870w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-kpi-cho-doanh-nghiep-300x174.jpg 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-kpi-cho-doanh-nghiep-768x446.jpg 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-kpi-cho-doanh-nghiep-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<p><strong>3. \u0110o l\u01b0\u1eddng KPI<\/strong><\/p>\n<p>Sau khi l\u1ef1a ch\u1ecdn KPI, c\u1ea7n Thu th\u1eadp d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u00e3 x\u00e1c \u0111\u1ecbnh v\u00e0 th\u01b0\u1eddng xuy\u00ean \u0111o l\u01b0\u1eddng, ph\u00e2n t\u00edch ch\u00fang. T\u1ea7n su\u1ea5t \u0111o l\u01b0\u1eddng th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u00f9y v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a m\u1ed7i doanh nghi\u1ec7p, nh\u01b0ng t\u1ed1i \u01b0u nh\u1ea5t l\u00e0 th\u1ef1c hi\u1ec7n \u0111o l\u01b0\u1eddng h\u00e0ng tu\u1ea7n.<\/p>\n<p><em><strong>C\u00e1c c\u00e1ch t\u00ednh KPI:<\/strong><\/em><\/p>\n<ul>\n<li>KPI \u0111\u1ecbnh l\u01b0\u1ee3ng: T\u00ednh to\u00e1n theo c\u00f4ng th\u1ee9c<\/li>\n<li>KPI \u0111\u1ecbnh t\u00ednh: \u0110\u00e1nh gi\u00e1 theo thang \u0111i\u1ec3m<\/li>\n<\/ul>\n<p><em><strong>Quy tr\u00ecnh thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111o l\u01b0\u1eddng KPI:<\/strong><\/em><\/p>\n<ol>\n<li>Khoanh v\u00f9ng d\u1eef li\u1ec7u c\u1ea7n \u0111o l\u01b0\u1eddng (ch\u1ecdn m\u1eabu)<\/li>\n<li>X\u00e1c \u0111\u1ecbnh d\u1eef li\u1ec7u c\u1ea7n thu th\u1eadp: t\u1eed s\u1ed1\/ m\u1eabu s\u1ed1<\/li>\n<li>Thi\u1ebft k\u1ebf m\u1eabu bi\u1ec3u<\/li>\n<li>Thu th\u1eadp d\u1eef li\u1ec7u t\u1eeb telesale, email form,\u2026<\/li>\n<\/ol>\n<p>C\u00f4ng vi\u1ec7c \u0111o l\u01b0\u1eddng h\u1ec7 th\u1ed1ng KPI n\u00e0y c\u1ea7n r\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c th\u1ef1c hi\u1ec7n, n\u00ean c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 xem x\u00e9t s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ph\u1ea7n m\u1ec1m ph\u00f9 h\u1ee3p \u0111\u1ec3 gi\u00fap theo d\u00f5i ti\u1ebfn tr\u00ecnh th\u1ef1c hi\u1ec7n h\u1ec7 th\u1ed1ng KPI th\u01b0\u1eddng xuy\u00ean h\u01a1n.<\/p>\n<p><strong>4. Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau HI\u1ec6U SU\u1ea4T<\/strong><\/p>\n<p>Gh\u00e9p con s\u1ed1 (s\u1ed1 l\u01b0\u1ee3ng, doanh thu, l\u1ee3i nhu\u1eadn), t\u1ef7 l\u1ec7 ph\u1ea7n tr\u0103m (t\u1ef7 su\u1ea5t sinh l\u1ee3i, t\u0103ng tr\u01b0\u1edfng doanh thu), ch\u1ea5t l\u01b0\u1ee3ng (\u0111\u00e1nh gi\u00e1 t\u1eeb kh\u00e1ch h\u00e0ng, t\u1ef7 l\u1ec7 s\u1ea3n ph\u1ea9m l\u1ed7i) v\u00e0 th\u1eddi gian (th\u1eddi gian ho\u00e0n th\u00e0nh, th\u1eddi gian ph\u1ea3n h\u1ed3i) v\u00e0o m\u1ee5c ti\u00eau \u0110\u1ecaNH H\u01af\u1edaNG \u1edf tr\u00ean.<\/p>\n<p>N\u00caN \u0111\u1eb7t m\u1ee5c ti\u00eau HI\u1ec6U SU\u1ea4T sau, kh\u00f4ng n\u00ean \u0111\u1eb7t ngay t\u1eeb \u0111\u1ea7u v\u00ec kh\u00f4ng bi\u1ebft th\u1ef1c t\u1ebf c\u1ee5 th\u1ebf nh\u1eefng ch\u1ec9 s\u1ed1 \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o l\u00e0 ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p m\u00ecnh, n\u00ean sau khi \u0111o l\u01b0\u1eddng c\u00f3 k\u1ebft qu\u1ea3 th\u00ec thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau Hi\u1ec7u su\u1ea5t s\u1ebd ch\u00ednh x\u00e1c v\u00e0 kh\u1ea3 thi h\u01a1n.<\/p>\n<p>C\u00f3 th\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau hi\u1ec7u su\u1ea5t d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u1ee7a nh\u00e0 l\u00e3nh \u0111\u1ea1o, s\u1ed1 li\u1ec7u ch\u00ednh th\u1ee9c, tham kh\u1ea3o t\u1eeb nh\u1eefng n\u0103m\/ qu\u00fd tr\u01b0\u1edbc c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u1eb7t m\u1ee5c ti\u00eau.<\/p>\n<p>Ngo\u00e0i ra c\u0169ng c\u1ea7n xem x\u00e9t m\u1ee9c \u0111\u1ed9 th\u00e1ch th\u1ee9c khi \u0111\u1ec1 ra m\u1ee5c ti\u00eau hi\u1ec7u su\u1ea5t trong c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p. M\u1ee9c \u0111\u1ed9 th\u00e1ch th\u1ee9c c\u1ee7a c\u00e1c m\u1ee5c thi\u00eau Hi\u1ec7u su\u1ea5t n\u00e0y n\u00ean \u0111\u1eb7t t\u00f9y b\u1ed1i c\u1ea3nh v\u00e0 ni\u1ec1m tin c\u1ee7a \u0111\u1ed9i ng\u0169.<\/p>\n<p><strong>5. H\u1ecdp hi\u1ec7u su\u1ea5t<\/strong><\/p>\n<p>B\u01b0\u1edbc H\u1ecdp hi\u1ec7u su\u1ea5t n\u00e0y gi\u00fap KPI gi\u1ed1ng nh\u01b0 nh\u1ecbp tim \u201cs\u1ed1ng\u201d trong doanh nghi\u1ec7p. C\u00f3 3 n\u1ed9i dung ch\u00ednh s\u1ebd th\u1ef1c hi\u1ec7n trong cu\u1ed9c H\u1ecdp hi\u1ec7u su\u1ea5t cho doanh nghi\u1ec7p:<\/p>\n<ul>\n<li>C\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh \u0111\u00e3 ho\u00e0n th\u00e0nh bao nhi\u00eau % KPI, xu h\u01b0\u1edbng KPI \u0111ang t\u0103ng hay gi\u1ea3m, c\u00f3 b\u00e1m theo m\u1ee5c ti\u00eau \u0110\u1ecbnh h\u01b0\u1edbng \u0111\u00e3 \u0111\u1ec1 ra trong c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p kh\u00f4ng.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh nh\u1eefng r\u00e0o c\u1ea3n, nh\u1eefng v\u1ea5n \u0111\u1ec1 b\u1ea5t kh\u1ea3 thi g\u1eb7p ph\u1ea3i khi th\u1ef1c hi\u1ec7n. V\u00e0 t\u00ecm hi\u1ec3u nguy\u00ean nh\u00e2n KPI \u0111ang \u0111i theo xu h\u01b0\u1edbng \u0111\u00f3<\/li>\n<li>\u0110\u1ec1 xu\u1ea5t nh\u1eefng s\u00e1ng ki\u1ebfn gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 \u0111\u00e3 x\u00e1c \u0111\u1ecbnh, ph\u00e2n t\u00edch tr\u00ean.<\/li>\n<\/ul>\n<p>T\u1ea7n su\u1ea5t th\u1ef1c hi\u1ec7n c\u00e1c cu\u1ed9c h\u1ecdp hi\u1ec7u su\u1ea5t v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng kpi cho doanh nghi\u1ec7p: \u0111\u1ed1i v\u1edbi KPI c\u00f4ng ty h\u1ecdp 1 th\u00e1ng\/ l\u1ea7n. KPI ph\u00f2ng ban n\u00ean h\u1ecdp m\u1ed7i tu\u1ea7n (n\u1ebfu d\u1eef li\u1ec7u \u0111o l\u01b0\u1eddng, ch\u1ec9 s\u1ed1 th\u00e1ng kh\u00f4ng thay \u0111\u1ed5i th\u00ec cu\u1ed9c h\u1ecdp s\u1ebd xoay quanh gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 s\u00e1ng ki\u1ebfn).<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18446 size-full\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/to-chuc-hop-hieu-qua-1024x542-1.png\" alt=\"\" width=\"1024\" height=\"542\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/to-chuc-hop-hieu-qua-1024x542-1.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/to-chuc-hop-hieu-qua-1024x542-1-300x159.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/to-chuc-hop-hieu-qua-1024x542-1-768x407.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/to-chuc-hop-hieu-qua-1024x542-1-18x10.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<h3><strong>3.2.<\/strong> <strong>V\u00ed d\u1ee5 v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean kinh doanh<\/strong><\/h3>\n<p><em><strong>C\u00e1c lo\u1ea1i KPI cho nh\u00e2n vi\u00ean kinh doanh:<\/strong><\/em><\/p>\n<ul>\n<li>KPI t\u00e0i ch\u00ednh: Doanh thu, l\u1ee3i nhu\u1eadn, chi ph\u00ed,&#8230; -&gt; \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1ec1 m\u1eb7t t\u00e0i ch\u00ednh m\u00e0 nh\u00e2n vi\u00ean kinh doanh th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c<\/li>\n<li>KPI ho\u1ea1t \u0111\u1ed9ng: S\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng, s\u1ed1 l\u01b0\u1ee3ng \u0111\u01a1n h\u00e0ng, th\u1eddi gian x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng,&#8230; -&gt; \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1ec1 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a nh\u00e2n vi\u00ean kinh doanh<\/li>\n<li>KPI ch\u1ea5t l\u01b0\u1ee3ng: T\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng, t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau,&#8230; -&gt; \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, kh\u1ea3 n\u0103ng t\u01b0 v\u1ea5n, th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean kinh doanh<\/li>\n<\/ul>\n<p><strong>V\u00ed d\u1ee5 v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean kinh doanh:<\/strong><\/p>\n<p><strong>1. Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau \u0111\u1ecbnh h\u01b0\u1edbng<\/strong><\/p>\n<p>M\u1ee5c ti\u00eau \u0111\u1ecbnh h\u01b0\u1edbng n\u00e0y c\u1ea7n \u0111i \u0111\u00fang h\u01b0\u1edbng \u0111\u1ec3 g\u00f3p ph\u1ea7n, h\u1ed7 tr\u1ee3 ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau chung c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p><em><strong>M\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p:<\/strong><\/em> T\u0103ng doanh thu 20% trong n\u0103m 2023<\/p>\n<p><strong>=&gt; <em>M\u1ee5c ti\u00eau c\u1ee7a nh\u00e2n vi\u00ean kinh doanh:<\/em><\/strong> T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n c\u1ee7a nh\u00e2n vi\u00ean kinh doanh -&gt; \u0111\u1eb7t KPI ch\u1ea5t l\u01b0\u1ee3ng<\/p>\n<p>M\u1ee5c ti\u00eau \u0111\u1ecbnh h\u01b0\u1edbng c\u1ee7a nh\u00e2n vi\u00ean kinh doanh n\u00e0y r\u00f5 r\u00e0ng, c\u00f3 h\u1ed7 tr\u1ee3 v\u1edbi m\u1ee5c ti\u00eau chung c\u1ee7a doanh nghi\u1ec7p, c\u00f3 li\u00ean k\u1ebft v\u1edbi chi\u1ebfn l\u01b0\u1ee3c th\u1ef1c thi c\u1ee7a ph\u00f2ng kinh doanh -&gt; Ph\u00f9 h\u1ee3p, c\u00f3 kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c &amp; c\u00f3 quan tr\u1ecdng v\u1edbi nh\u00e2n vi\u00ean, ph\u00f2ng ban v\u00e0 doanh nghi\u1ec7p.<\/p>\n<p><strong>2. L\u1ef1a ch\u1ecdn KPI<\/strong><\/p>\n<p>Sau khi thi\u1ebft l\u1eadp M\u1ee5c ti\u00eau: T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n c\u1ee7a nh\u00e2n vi\u00ean kinh doanh.<\/p>\n<p>Ch\u00fang ta s\u1ebd m\u00f4 t\u1ea3 k\u1ebft qu\u1ea3 k\u1ef3 v\u1ecdng: 90% kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t s\u1ebd tham gia kh\u1ea3o s\u00e1t; 75% kh\u00e1ch h\u00e0ng tham gia kh\u1ea3o s\u00e1t n\u00f3i l\u00e0 h\u1ecd h\u00e0i l\u00f2ng; \u0111i\u1ec3m kh\u1ea3o s\u00e1t \u0111\u1ea1t m\u1ee9c trung b\u00ecnh l\u00e0 3.5 (tr\u00ean thang \u0111i\u1ec3m 5)\u2026<\/p>\n<p>Sau \u0111\u00f3 ch\u00fang ta s\u1ebd l\u1ef1a ch\u1ecdn 1 s\u1ed1 KPI ph\u00f9 h\u1ee3p nh\u1ea5t (ch\u1ec9 n\u00ean t\u1eeb 1-2 c\u00e1i \u0111\u1ec3 \u0111\u1ea3m b\u00e1o th\u1ef1c hi\u1ec7n t\u1ed1t nh\u1ea5t)<\/p>\n<p><strong>3. \u0110o l\u01b0\u1eddng KPI<\/strong><\/p>\n<p>Th\u1ef1c hi\u1ec7n Quy tr\u00ecnh thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ec3 th\u1ef1c hi\u1ec7n h\u1ec7 th\u1ed1ng KPI nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp b\u00ean tr\u00ean sau \u0111\u00f3 ti\u1ebfn h\u00e0nh \u0111o l\u01b0\u1eddng.<\/p>\n<p>V\u1edbi m\u1ee5c ti\u00eau n\u00e0y c\u00f3 th\u1ec3 thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ec3 \u0111o l\u01b0\u1eddng th\u00f4ng qua form kh\u1ea3o s\u00e1t (ho\u1eb7c cu\u1ed9c g\u1ecdi ph\u1ea3n h\u1ed3i) m\u00e0 nh\u00e2n vi\u00ean kinh doanh g\u1eedi cho kh\u00e1ch h\u00e0ng sau khi t\u01b0 v\u1ea5n.<\/p>\n<p>Ch\u1ecdn c\u00e1ch \u0111o l\u01b0\u1eddng h\u1ec7 th\u1ed1ng KPI ch\u1ea5t l\u01b0\u1ee3ng n\u00e0y theo ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ecbnh l\u01b0\u1ee3ng v\u1edbi c\u00f4ng th\u1ee9c t\u00ednh:<\/p>\n<p><em><strong>S\u1ed1 kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng\/ T\u1ed5ng s\u1ed1 kh\u00e1ch h\u00e0ng \u0111i\u1ec1n form (ho\u1eb7c nh\u1eadn cu\u1ed9c g\u1ecdi) x 100%<\/strong><\/em><\/p>\n<p>Qu\u00e1 tr\u00ecnh n\u00e0y g\u1eb7p r\u1ea5t nhi\u1ec1u kh\u00f3 kh\u0103n khi th\u1ef1c hi\u1ec7n v\u00ec n\u1ebfu b\u1ea3n th\u00e2n nh\u00e2n vi\u00ean kinh doanh th\u1ef1c hi\u1ec7n s\u1ebd d\u1ec5 d\u1eabn \u0111\u1ebfn thi\u1ebfu s\u00f3t, kh\u00f4ng minh b\u1ea1ch, m\u1ea5t nhi\u1ec1u th\u1eddi gian v\u00e0 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00f4ng vi\u1ec7c chuy\u00ean m\u00f4n c\u1ee7a h\u1ecd. C\u1ea7n m\u1ed9t b\u1ed9 ph\u1eadn ri\u00eang bi\u1ec7t ho\u1eb7c c\u00f4ng c\u1ee5 \u0111\u1ec3 h\u1ed7 tr\u1ee3 th\u1ef1c hi\u1ec7n, \u0111\u01a1n gi\u1ea3n h\u00f3a c\u00f4ng \u0111o\u1ea1n n\u00e0y v\u00e0 \u0111\u1ea3m b\u1ea3o kh\u00f4ng thi\u1ebfu s\u00f3t, \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u1ea5t.<\/p>\n<p><a href=\"https:\/\/simplamo.com\/vi\/top-4-phan-mem-kpi-hieu-qua-cho-doanh-nghiep\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16571 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41-1024x579.png\" alt=\"\" width=\"1024\" height=\"579\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41-1024x579.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41-300x170.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41-768x434.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41-1536x868.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/07\/cover-blog-website-41.png 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Tham kh\u1ea3o th\u00eam <a href=\"https:\/\/simplamo.com\/vi\/top-4-phan-mem-kpi-hieu-qua-cho-doanh-nghiep\/\">Top 4 ph\u1ea7n m\u1ec1m KPI hi\u1ec7u qu\u1ea3 nh\u1ea5t cho doanh nghi\u1ec7p<\/a><\/p>\n<p><strong>4. Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau HI\u1ec6U SU\u1ea4T<\/strong><\/p>\n<p>Gi\u1ea3 \u0111\u1ecbnh t\u00ecnh h\u00ecnh hi\u1ec7n t\u1ea1i c\u1ee7a nh\u00e2n vi\u00ean kinh doanh: Hi\u1ec7n c\u00f3 65% kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u1edbi d\u1ecbch v\u1ee5 c\u1ee7a nh\u00e2n vi\u00ean kinh doanh n\u00e0y.<\/p>\n<p>Trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean kinh doanh n\u00e0y th\u00ec vi\u1ec7c thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau hi\u1ec7u su\u1ea5t c\u00f3 th\u1ec3 xem x\u00e9t, c\u00e2n nh\u1eafc nh\u01b0 sau:<\/p>\n<ul>\n<li>\u0110\u1eb7t m\u1ee5c ti\u00eau Hi\u1ec7u su\u1ea5t \u0111\u1ec3 c\u1ea3i thi\u1ec7n t\u00ecnh tr\u1ea1ng hi\u1ec7n t\u1ea1i: T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n c\u1ee7a nh\u00e2n vi\u00ean kinh doanh l\u00ean 70%.<\/li>\n<li>\u0110\u1eb7t m\u1ee5c ti\u00eau Hi\u1ec7u su\u1ea5t \u0111\u1ec3 nh\u00e2n vi\u00ean kinh doanh \u0111\u1ed9t ph\u00e1: T\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ed1i v\u1edbi d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n c\u1ee7a nh\u00e2n vi\u00ean kinh doanh l\u00ean 80%.<\/li>\n<\/ul>\n<p><strong>5. H\u1ecdp Hi\u1ec7u su\u1ea5t:<\/strong><\/p>\n<p>V\u1edbi m\u1ee5c ti\u00eau \u0111\u00e3 thi\u1ebft l\u1eadp cho nh\u00e2n vi\u00ean kinh doanh doanh, th\u00ec ph\u00f2ng kinh doanh n\u00ean th\u1ef1c hi\u1ec7n h\u1ecdp hi\u1ec7u su\u1ea5t 1 tu\u1ea7n\/ l\u1ea7n \u0111\u1ec3 chia s\u1ebb, c\u1eadp nh\u1eadt t\u00ecnh h\u00ecnh nhanh ch\u00f3ng nh\u1ea5t, x\u00e1c \u0111\u1ecbnh ph\u00e2n t\u00edch c\u00e1c r\u00e0o c\u1ea3n, b\u1ea5t c\u1eadp trong c\u00f4ng vi\u1ec7c \u0111\u1ec3 \u0111\u01b0a ra s\u00e1ng ki\u1ebfn ho\u1eb7c c\u00e2n nh\u1eafc thay \u0111\u1ed5i ch\u1ec9 s\u1ed1 c\u1ee7a h\u1ec7 th\u1ed1ng KPI theo t\u00ecnh h\u00ecnh.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18654 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2-1024x576.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2-1536x864.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-2.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<h3><strong>3.3. L\u01b0u \u00fd trong c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p<\/strong><\/h3>\n<p>M\u1ed9t s\u1ed1 l\u01b0u \u00fd trong c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p, \u0111\u00f3 l\u00e0 KPI c\u1ea7n:<\/p>\n<ul>\n<li>Ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li>Ph\u00f9 h\u1ee3p v\u1edbi t\u00ecnh h\u00ecnh th\u1ef1c t\u1ebf c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li>C\u1ee5 th\u1ec3, c\u00f3 \u00fd ngh\u0129a, c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c<\/li>\n<li>C\u00f3 th\u1ec3 so s\u00e1nh, truy xu\u1ea5t \u0111\u01b0\u1ee3c<\/li>\n<li>Th\u1ed1ng nh\u1ea5t gi\u1eefa c\u00e1c b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n trong ph\u00f2ng ban c\u1ee7a doanh nghi\u1ec7p<\/li>\n<li>C\u1ea9n th\u1eadn v\u1edbi c\u00e1c KPI kh\u00f4ng c\u00f3 \u00fd ngh\u0129a (KPI vanity) v\u00ec c\u00e1c ch\u1ec9 s\u1ed1 n\u00e0y kh\u00f4ng gi\u00fap doanh nghi\u1ec7p \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t.<\/li>\n<li>\u0110\u01b0\u1ee3c ph\u1ed5 bi\u1ebfn, truy\u1ec1n th\u00f4ng r\u1ed9ng r\u00e3i cho c\u00e1c b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n, c\u00e1c b\u00ean li\u00ean quan trong doanh nghi\u1ec7p.<\/li>\n<\/ul>\n<p>S\u1eed d\u1ee5ng c\u00e1c b\u01b0\u1edbc tr\u00ean \u0111\u1ec3 b\u1eaft \u0111\u1ea7u c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u su\u1ea5t t\u1ed1i \u01b0u, c\u00f3 s\u1ef1 t\u0103ng tr\u01b0\u1edfng v\u00e0 t\u1ea1o s\u1ee9c b\u1ec1n c\u1ef1c h\u1ea1n cho doanh nghi\u1ec7p.<\/p>\n<p>\u0110\u1ecdc th\u00eam b\u00e0i vi\u1ebft &#8220;10 ch\u1ec9 s\u1ed1 KPI quan tr\u1ecdng nh\u1ea5t \u0111\u00e1nh gi\u00e1 s\u1ee9c kh\u1ecfe c\u00f4ng ty b\u1ea1n&#8221; <strong><a href=\"https:\/\/simplamo.com\/vi\/10-chi-so-kpi-quan-trong-danh-gia-suc-khoe-cong-ty\/\">t\u1ea1i \u0111\u00e2y<\/a><\/strong>.<\/p>\n<h2><strong>4. M\u1ed9t s\u1ed1 ph\u01b0\u01a1ng ph\u00e1p h\u1ed7 tr\u1ee3 tri\u1ec3n khai c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p<\/strong><\/h2>\n<p>C\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh quan tr\u1ecdng, c\u00f3 th\u1ec3 gi\u00fap \u0111\u1ea3m b\u1ea3o doanh nghi\u1ec7p \u0111ang \u0111i \u0111\u00fang h\u01b0\u1edbng v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. Tuy nhi\u00ean, \u0111i\u1ec1u n\u00e0y r\u1ea5t ph\u1ee9c t\u1ea1p, t\u1ed1n nhi\u1ec1u th\u1eddi gian, ngu\u1ed3n l\u1ef1c, \u0111\u00f2i h\u1ecfi ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u c\u1ee7a ph\u01b0\u01a1ng ph\u00e1p. D\u1eabn \u0111\u1ebfn c\u00f3 t\u1edbi 70% t\u1ed5 ch\u1ee9c t\u1ea1i Vi\u1ec7t Nam th\u1ea5t b\u1ea1i khi tri\u1ec3n khai c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p.<\/p>\n<p>M\u1ed9t s\u1ed1 anh ch\u1ecb ch\u1ee7 doanh nghi\u1ec7p c\u00f3 n\u1ec1n t\u1ea3ng ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u l\u1ef1a ch\u1ecdn tham gia nhi\u1ec1u kh\u00f3a h\u1ecdc ho\u1eb7c s\u1ef1 tr\u1ee3 gi\u00fap c\u1ee7a chuy\u00ean gia v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p. \u0110\u00e2y c\u0169ng l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn t\u1ed1t n\u1ebfu c\u00e1c anh ch\u1ecb v\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c l\u00fd thuy\u1ebft v\u00e0o th\u1ef1c t\u1ebf, truy\u1ec1n \u0111\u1ea1t cho to\u00e0n b\u1ed9 nh\u00e2n vi\u1ec1n v\u00e0 tri\u1ec3n khai cho doanh nghi\u1ec7p. Nh\u01b0ng n\u00f3 v\u1eabn s\u1ebd kh\u00f4ng l\u00e0 m\u1ed9t b\u00e0i to\u00e1n d\u1ec5 d\u00e0ng.<\/p>\n<p>C\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p \u0111\u01a1n gi\u1ea3n, hi\u1ec7u qu\u1ea3 v\u00e0 thi\u1ebft th\u1ef1c h\u01a1n \u0111\u00f3 l\u00e0 n\u00ean s\u1eed d\u1ee5ng s\u1ef1 tr\u1ee3 gi\u00fap t\u1eeb Ph\u1ea7n m\u1ec1m KPI &#8211; m\u1ed9t c\u00f4ng c\u1ee5 gi\u00fap doanh nghi\u1ec7p thu th\u1eadp, qu\u1ea3n l\u00fd v\u00e0 \u0111\u00e1nh gi\u00e1 c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t quan tr\u1ecdng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p>Ho\u1eb7c s\u1eed d\u1ee5ng h\u1ed7 tr\u1ee3 t\u1eeb AI \u0111\u1ec3 tri\u1ec3n khai c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p c\u0169ng l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn \u0111\u1ec3 c\u00e1c anh ch\u1ecb ch\u1ee7 doanh nghi\u1ec7p th\u1ef1c thi c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p.<\/p>\n<p><a href=\"https:\/\/simplamo.com\/vi\/cach-xay-dung-kpi-don-gian-ket-hop-voi-ung-dung-ai\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18471 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI-1024x576.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI-1536x864.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Scorecard-AI.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Tham kh\u1ea3o th\u00eam: <a href=\"https:\/\/simplamo.com\/vi\/cach-xay-dung-kpi-don-gian-ket-hop-voi-ung-dung-ai\/\">C\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p \u0111\u01a1n gi\u1ea3n v\u1edbi AI<\/a><\/p>\n<p>B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng b\u1ea3ng ch\u1ec9 s\u1ed1 Scorecard &#8211; m\u1ed9t c\u00f4ng c\u1ee5 tinh gi\u1ea3n v\u00e0 \u0111\u01a1n gi\u1ea3n h\u00f3a h\u1ec7 th\u1ed1ng KPI, c\u0169ng c\u00f3 vai tr\u00f2 theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a doanh nghi\u1ec7p, t\u1eebng ph\u00f2ng ban v\u00e0 c\u00e1 nh\u00e2n trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n m\u1ee5c ti\u00eau \u0111\u1ec1 ra.<\/p>\n<h2><strong>5. Tinh g\u1ecdn c\u00e1ch<\/strong> <strong>x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p v\u1edbi ph\u1ea7n m\u1ec1m Simplamo<\/strong><\/h2>\n<h3><strong>5.1. Gi\u1edbi thi\u1ec7u scorecard &#8211; phi\u00ean b\u1ea3n \u0111\u01a1n gi\u1ea3n h\u01a1n v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p<\/strong><\/h3>\n<p><strong>B\u1ea3ng scorecard<\/strong>\u00a0l\u00e0 t\u1eadp h\u1ee3p t\u1eeb 5-15 ch\u1ec9 s\u1ed1 \u0111\u01b0\u1ee3c \u0111o l\u01b0\u1eddng h\u00e0ng tu\u1ea7n (ho\u1eb7c 2 tu\u1ea7n\/l\u1ea7n \u0111\u1ed1i v\u1edbi c\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1eb7c bi\u1ec7t), trong \u0111\u00f3 m\u1ed7i nh\u00e2n vi\u00ean \u0111\u1ec1u c\u00f3 ch\u1ec9 s\u1ed1 cho ri\u00eang m\u00ecnh v\u00e0 ph\u1ea3i b\u00e1o c\u00e1o v\u1edbi c\u1ea5p tr\u00ean v\u00e0o cu\u1ed9c h\u1ecdp \u0111\u1ecbnh k\u1ef3 h\u00e0ng tu\u1ea7n.<\/p>\n<p>Scorecard bi\u1ec3u th\u1ecb hi\u1ec7u qu\u1ea3 c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh, gi\u00fap ban l\u00e3nh \u0111\u1ea1o nhanh ch\u00f3ng n\u1eafm \u0111\u01b0\u1ee3c m\u1ecdi di\u1ec5n bi\u1ebfn trong t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u01b0a ra c\u00e1c d\u1ef1 b\u00e1o ng\u1eafn h\u1ea1n, c\u00e1c quy\u1ebft \u0111\u1ecbnh k\u1ecbp th\u1eddi.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18655 size-full\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/bang-scorcard-cach-xay-dung-kpi-cho-doanh-nghiep.png\" alt=\"\" width=\"975\" height=\"551\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/bang-scorcard-cach-xay-dung-kpi-cho-doanh-nghiep.png 975w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/bang-scorcard-cach-xay-dung-kpi-cho-doanh-nghiep-300x170.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/bang-scorcard-cach-xay-dung-kpi-cho-doanh-nghiep-768x434.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/bang-scorcard-cach-xay-dung-kpi-cho-doanh-nghiep-18x10.png 18w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/p>\n<p>C\u00e1c anh ch\u1ecb ch\u1ee7 doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng Scorecard cho doanh nghi\u1ec7p m\u00ecnh tr\u00ean ph\u1ea7n m\u1ec1m Simplamo &#8211; x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean n\u1ec1n t\u1ea3ng t\u01b0 duy qu\u1ea3n tr\u1ecb hi\u1ec7n \u0111\u1ea1i chu\u1ea9n Hoa K\u1ef3, ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p kinh doanh t\u1ea1i \u0111a d\u1ea1ng l\u0129nh v\u1ef1c, mong mu\u1ed1n tri\u1ec3n khai BSC, OKR, v\u00e0 th\u1ef1c thi c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p.<\/p>\n<p>B\u1ea3ng Scorecard n\u00e0y s\u1ebd cung c\u1ea5p th\u00f4ng tin quan tr\u1ecdng m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, t\u1eeb vi\u1ec7c x\u00e1c \u0111\u1ecbnh t\u00ecnh h\u00ecnh\u00a0<strong>s\u1ee9c kh\u1ecfe<\/strong>\u00a0t\u1ed5 ch\u1ee9c \u0111\u1ebfn\u00a0<strong>\u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3<\/strong>, t\u1ea1o ra s\u1ef1 r\u00f5 r\u00e0ng v\u00e0 m\u1ea1ch l\u1ea1c, t\u1eadp trung v\u00e0o\u00a0<strong>k\u1ebft qu\u1ea3.<\/strong> \u0110\u1ec3 t\u1ed5 ch\u1ee9c d\u1ec5 d\u00e0ng \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t t\u1ed5ng th\u1ec3 c\u1ee7a m\u00ecnh.<\/p>\n<h3><strong>5.2 C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng scorecard cho doanh nghi\u1ec7p<\/strong><\/h3>\n<p>Scorecard g\u1ed3m hai c\u1ea5p \u0111\u1ed9: c\u1ea5p c\u00f4ng ty v\u00e0 c\u1ea5p ph\u00f2ng ban. C\u00e1c ch\u1ec9 s\u1ed1 c\u1ea5p ph\u00f2ng ban s\u1ebd do t\u1eebng ph\u00f2ng ban ch\u1ee9c n\u0103ng review h\u00e0ng tu\u1ea7n, c\u00f2n scorecard c\u1ea5p c\u00f4ng ty s\u1ebd \u0111\u01b0\u1ee3c review \u0111\u1ecbnh k\u1ef3 h\u00e0ng tu\u1ea7n b\u1edfi ban l\u00e3nh \u0111\u1ea1o.<\/p>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18657 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep-1024x576.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep-1536x864.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/scorecard-cach-xay-dung-KPI-cho-doanh-nghiep.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<p><strong>C\u1ea5u tr\u00fac c\u1ee7a m\u1ed9t ch\u1ec9 s\u1ed1 scorecard bao g\u1ed3m:<\/strong><\/p>\n<ul>\n<li>T\u00ean ch\u1ec9 s\u1ed1<\/li>\n<li>Ch\u1ec9 ti\u00eau c\u1ee7a ch\u1ec9 s\u1ed1<\/li>\n<li>T\u00ean ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch<\/li>\n<li>S\u1ed1 li\u1ec7u \u0111o l\u01b0\u1eddng h\u00e0ng tu\u1ea7n, (v\u1edbi m\u00e0u xanh l\u00e0 \u0111\u1ea1t, \u0111\u1ecf l\u00e0 ch\u01b0a \u0111\u1ea1t)<\/li>\n<\/ul>\n<p><strong>5 b\u01b0\u1edbc x\u00e2y d\u1ef1ng b\u1ea3ng ch\u1ec9 s\u1ed1 scorecard<\/strong><\/p>\n<ul>\n<li><strong>B\u01b0\u1edbc 1:<\/strong>\u00a0X\u00e1c \u0111\u1ecbnh Ch\u1ec9 s\u1ed1 k\u1ebft qu\u1ea3 t\u1eeb vai tr\u00f2 c\u1ee7a m\u1ed7i nh\u00e2n s\u1ef1<\/li>\n<li><strong>B\u01b0\u1edbc 2:<\/strong>\u00a0T\u1ea1o Ch\u1ec9 s\u1ed1 d\u1eabn d\u1eaft d\u1ef1a tr\u00ean quy tr\u00ecnh t\u1ea1o n\u00ean ch\u1ec9 s\u1ed1 k\u1ebft qu\u1ea3<\/li>\n<\/ul>\n<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18658 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard-1024x576.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard-1024x576.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard-1536x864.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard-18x10.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/cach-xay-dung-KPI-cho-doanh-nghiep-scorecard.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/strong><\/p>\n<ul>\n<li><strong>B\u01b0\u1edbc 3:<\/strong>\u00a0R\u00fat g\u1ecdn danh s\u00e1ch<\/li>\n<\/ul>\n<p>C\u00f9ng th\u1ea3o lu\u1eadn v\u1edbi \u0111\u1ed9i ng\u0169 v\u00e0 r\u00fat g\u1ecdn danh s\u00e1ch c\u00e1c ch\u1ec9 s\u1ed1, sau \u0111\u00f3 s\u1eafp x\u1ebfp c\u00e1c ch\u1ec9 s\u1ed1 ph\u00f9 h\u1ee3p v\u00e0o b\u1ea3ng scorecard c\u1ea5p c\u00f4ng ty v\u00e0 b\u1ea3ng ch\u1ec9 s\u1ed1 scorecard c\u1ea5p ph\u00f2ng ban. V\u1ec1 s\u1ed1 l\u01b0\u1ee3ng, h\u00e3y tu\u00e2n th\u1ee7 nguy\u00ean t\u1eafc:\u00a0<strong>C\u00e0ng \u00edt c\u00e0ng t\u1eadp trung<\/strong> (5 \u0111\u1ebfn t\u1ed1i \u0111a 15 ch\u1ec9 s\u1ed1 cho c\u1ea5p c\u00f4ng ty v\u00e0 3 &#8211; 5 ch\u1ec9 s\u1ed1 cho c\u1ea5p ph\u00f2ng ban).<\/p>\n<ul>\n<li><strong>B\u01b0\u1edbc 4<\/strong>:\u00a0\u0110\u1ec1 ra ch\u1ec9 ti\u00eau cho t\u1eebng ch\u1ec9 s\u1ed1<\/li>\n<\/ul>\n<p>Ri\u00eang v\u1edbi c\u00e1c d\u1eef li\u1ec7u v\u1ec1 Doanh thu\/Doanh s\u1ed1 n\u00ean \u0111\u01b0\u1ee3c ph\u00e2n r\u00e3 t\u1eeb d\u1eef li\u1ec7u trong B\u1ea3ng k\u1ebf ho\u1ea1ch kinh doanh\/ T\u1ea7m nh\u00ecn doanh nghi\u1ec7p h\u00e0ng n\u0103m.<\/p>\n<ul>\n<li><strong>B\u01b0\u1edbc 5:<\/strong> X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi s\u1edf h\u1eefu ch\u1ec9 s\u1ed1 d\u1ef1a tr\u00ean vai tr\u00f2 c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18656 size-full\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-buoc-xay-dung-scorecard.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-buoc-xay-dung-scorecard.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-buoc-xay-dung-scorecard-300x169.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-buoc-xay-dung-scorecard-768x432.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/5-buoc-xay-dung-scorecard-18x10.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Quy tr\u00ecnh x\u00e2y d\u1ef1ng b\u1ea3ng ch\u1ec9 s\u1ed1 scorecard s\u1ebd \u0111\u01a1n gi\u1ea3n, v\u00e0 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng, nhanh ch\u00f3ng th\u1ef1c hi\u1ec7n ch\u1ec9 t\u1eeb 2-3 ng\u00e0y (t\u00f9y v\u00e0o quy m\u00f4 c\u00f4ng ty). H\u00e3y xem th\u00eam h\u01b0\u1edbng d\u1eabn chi ti\u1ebft v\u00e0 c\u00e1c v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 <a href=\"https:\/\/help.simplamo.com\/get-started\/steps\/weekly-scorecard\/\">T\u1ea1i \u0111\u00e2y<\/a>.<\/p>\n<p>Khi doanh nghi\u1ec7p x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng ch\u1ec9 s\u1ed1 KPI \u0111\u01b0\u1ee3c tinh gi\u1ea3n b\u1eb1ng b\u1ea3ng Scorecard c\u1ee7a ri\u00eang m\u00ecnh. \u0110\u00e2y c\u0169ng l\u00e0 l\u00fac x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c vi\u1ec7c doanh nghi\u1ec7p c\u1ea7n l\u00e0m, c\u0169ng nh\u01b0 h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c c\u00f4ng t\u00e1c \u0111o l\u01b0\u1eddng, \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean, \u0111\u1ec3 n\u1eafm gi\u1eef m\u1ecdi th\u1ee9 kh\u00f4ng b\u1ecb th\u1ea3 tr\u00f4i.<\/p>\n<p>N\u1ebfu c\u00e1c anh ch\u1ecb mu\u1ed1n t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1ch qu\u1ea3n l\u00fd doanh nghi\u1ec7p v\u00e0 x\u00e2y d\u1ef1ng OKR-KPI, anh ch\u1ecb c\u00f3 th\u1ec3 d\u00e0nh th\u1eddi gian \u0111\u1ecdc th\u00eam c\u00e1c b\u00e0i vi\u1ebft li\u00ean quan kh\u00e1c tr\u00ean trang web <a href=\"https:\/\/simplamo.com\/vi\/\">simplamo.com<\/a> c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n<p>T\u00ecm hi\u1ec3u Top 4 ph\u1ea7n m\u1ec1m KPI hi\u1ec7u qu\u1ea3 nh\u1ea5t cho doanh nghi\u1ec7p <strong><a href=\"https:\/\/simplamo.com\/vi\/top-4-phan-mem-kpi-hieu-qua-cho-doanh-nghiep\/\">t\u1ea1i \u0111\u00e2y<\/a><\/strong><\/p>\n<p>&#8212;&#8211;<\/p>\n<p>Simplamo \u2013 Ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb m\u1ee5c ti\u00eau khoa h\u1ecdc hi\u1ec7n \u0111\u1ea1i, k\u1ebft h\u1ee3p \u0111\u1ed9c \u0111\u00e1o gi\u1eefa KPI, OKR. Bi\u1ebfn m\u1ecdi th\u1ee9 ph\u1ee9c t\u1ea1p trong \u0111i\u1ec1u h\u00e0nh tr\u1edf n\u00ean \u0111\u01a1n gi\u1ea3n v\u00e0 g\u1ea7n g\u0169i \u0111\u1ebfn t\u1eebng nh\u00e2n vi\u00ean. Gi\u1ea3i ph\u00f3ng \u00e1p l\u1ef1c cho nh\u00e0 l\u00e3nh \u0111\u1ea1o, t\u1eadp trung v\u00e0o \u0111i\u1ec1u quan tr\u1ecdng, t\u1ed1i \u01b0u hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c cho doanh nghi\u1ec7p.<\/p>\n<p>H\u00e3y b\u1eaft \u0111\u1ea7u tr\u1ea3i nghi\u1ec7m Simplamo v\u00e0 c\u1ea3m nh\u1eadn s\u1ef1 thay \u0111\u1ed5i ch\u1ec9 sau 4 tu\u1ea7n!<\/p>\n<p>\u0110\u0103ng k\u00fd nh\u1eadn bu\u1ed5i demo Simplamo t\u1ea1i: <a href=\"https:\/\/app.simplamo.com\/sign-up?lang=vi\">https:\/\/app.simplamo.com\/sign-up?lang=vi<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-18659 size-large\" src=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo-1024x267.png\" alt=\"\" width=\"1024\" height=\"267\" srcset=\"https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo-1024x267.png 1024w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo-300x78.png 300w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo-768x200.png 768w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo-1536x400.png 1536w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo-18x5.png 18w, https:\/\/simplamo-cdn.simplamo.com\/wp-content\/uploads\/2023\/09\/Simplamo.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n\t<\/div>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"B\u00e0i vi\u1ebft n\u00e0y s\u1ebd th\u1ea3o lu\u1eadn v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho doanh nghi\u1ec7p \u0111\u1ec3 ph\u00e1t huy t\u1ed1i \u0111a s\u1ee9c m\u1ea1nh c\u1ee7a KPI trong qu\u00e1 tr\u00ecnh v\u1eadn h\u00e0nh doanh nghi\u1ec7p....","protected":false},"author":1,"featured_media":18660,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[225],"tags":[204,206,205],"language":[],"class_list":{"0":"post-18646","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-articles-goal-and-strategy-management-vi","8":"tag-cach-xay-dung-kpi-cho-doanh-nghiep","9":"tag-he-thong-kpi","10":"tag-xay-dung-kpi-cho-nhan-vien-kinh-doanh"},"acf":{"language":false},"_links":{"self":[{"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/posts\/18646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/comments?post=18646"}],"version-history":[{"count":19,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/posts\/18646\/revisions"}],"predecessor-version":[{"id":21671,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/posts\/18646\/revisions\/21671"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/media\/18660"}],"wp:attachment":[{"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/media?parent=18646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/categories?post=18646"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/tags?post=18646"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/simplamo.com\/vi\/wp-json\/wp\/v2\/language?post=18646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}